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Announcements

Austrade supports Komosion’s efforts to bridge digital innovation between Australia & Vietnam

Komosion has been selected to join Austrade's Vietnam Smart Cities Landing Pad program to showcase our digital transformation expertise and...
- April 16, 2025

Komosion expands technical capacity with enhanced Vietnam service hub

We're excited to announce the expansion of our technical capacity through a Vietnam-based service hub, led by our Technical Lead,...
- November 26, 2024

Responding to an Offshore Cyber Attack – a real-life, real-time case study

Recently, one of Komosion’s not-for-profit clients received an alarming email from The Australian Signals Directorate, subject line: “Notification of potential...
- October 9, 2024

Cyber Security Tips to Keep Your Business Safe

In today’s increasingly connected world, cyber security is more important than ever for businesses of all sizes. With cyber threats...
- October 9, 2024

5 simple ways to better understand your customers

Here are some simple, actionable steps you can take to get closer to your customers and meet their needs more...
- September 25, 2024

Transforming visitor servicing: a vision for a unified, omnichannel Approach

At a recent Visitor Servicing Summit in Ballarat, John O'Neill, Founder and Principal of Komosion, shared insights and a bold...
- September 25, 2024

Level Up Your Tourism Business with an AI Chatbots and Analytics

Our tourism industry faces the challenge of keeping up with increasing demands while ensuring excellent service. We understand these pressures...
- September 9, 2024

“Less Hassle, More Hustle” promised to clients via new Marketing Operations Service

Following the recent appointment of Sue Johnson as General Manager, Komosion is evolving its offering to include a Marketing Operations...
- August 21, 2024

Komosion welcomes Sue Johnson as new General Manager

Komosion, the highly respected Australian consultancy known for its expertise in customer-centric strategy and digital innovation, is pleased to announce...
- June 18, 2024

Isabelle Thomas appointed Client Engagement Manager

Isabelle Thomas, who has worked with Komosion during the last three years as our communications co-ordinator and a business analyst,...
- April 30, 2024

New Search platform replaces long-winded audits and puts clients in the driver’s seat

Our SEO Lead Consultant, Alastair Wright, is a no-nonsense Scotsman who has specialised in Search Engine Optimisation since 2004.During his...
- April 30, 2024

15 Years of Komosion

It's 2024 and Komosion is celebrating a significant milestone - 15 years of operation. The anniversary also effectively marks our...
- January 30, 2024

New experience designs defined 2023

December, 2023: A big thank you to the many businesses, partners and colleagues that we worked with in 2023. Our...
- November 27, 2023

Transitioning to GA4

On July 1, 2023, standard Universal Analytics properties will stop processing data. To start preparing for the transition to GA4,...
- April 3, 2023

How we helped Flight Centre land its global website

If you were globe-trotting over the Christmas/New Year break and had occasion to access Flight Centre’s websites in different countries,...
- February 28, 2023

Blake Hampson joins Komosion to manage client relationships

Blake Hampson has joined Komosion as a digital business strategist. He has been helping businesses with digital transformation for several...
- February 1, 2023

Working with Microsoft, Deloitte and Melbourne Business School to help organisations Xolve global problems

Today, whether you choose to launch a new business locally or globally is “a moot question” from a technology perspective,...
- December 15, 2022

How we helped bring the Great Barrier Reef and other parts of Australia’s marine environment to life

The Australian Institute of Marine Science (AIMS) is celebrating its 50th year of operation and is seeking to build a...
- December 15, 2022

Why it now takes a digital ecosystem to support a village to raise a child

“Every Learning Management System would have a portal, says CEO Steve Jacobson from his home Los Angeles when we first...
- September 20, 2022

Welcome Helen Baker, Komosion’s new Principal Consultant

Helen Baker, a Komosion advisory board member and Entrepreneur In Residence at the Wade Institute at the University of Melbourne,...
- August 23, 2022

How Queensland plans to reshape its visitor economy in the lead up to the 2032 Olympic Games

As soon as they were freed from pandemic lock downs, Australians flocked to Queensland in record numbers, perhaps proving the...
- July 20, 2022

Getting clarity about what’s really important

Learning, Lifestyle and Public Service - our areas of focusheading into the new financial year Caption: Komosion team members (clockwise...
- June 14, 2022

A practical way of helping as horror continues to unfold in the Ukraine 

During the last 13 years Komosion has worked with designers and software engineers from a multitude of backgrounds - both...
- April 26, 2022

As an SME here’s what you need to know about the new Technology Investment Boost…

Did you know that from March 29th, 2022, until 30 June 2023, businesses with annual turnover of less than $50m...
- April 6, 2022

Introducing Tania Taylor – Komosion’s new business strategist

Tania has been involved in scaling start ups in the security & technology industries, to helping market leaders strategise staying...
- April 6, 2022

Balancing the needs of corporate events and consumers in a single design.

Our latest website launch is the newest member of a distinguished hospitality family, and is all about making you feel...
- April 5, 2022

Essential SEO tips for taking a website global

It’s 2022, the Covid wave is abating, and your company is finally looking at international expansion. If a web presence...
- March 8, 2022

Introducing our new Service Designer – Juliana Foxlee

Juliana’s role with Komosion began with a university project. In the competitive digital recruitment environment, we needed an empathetic consultant...
- February 8, 2022

Thinking from the “outside in” at a Group of Eight (Go8) University

A Go8 university recently engaged Komosion to help unify their web presence and develop a strategically aligned operating model. We...
- November 25, 2021

Liz Savage on why the customer is more important than ever in times of crisis – and often forgotten

Liz Savage has had a pretty remarkable career. She trained as an aeronautical engineer and aircraft designer but then discovered...
- November 25, 2021

Why websites are harder than you think

What happens when a client's website traffic quadruples in response to the pandemic? It’s amazing how easy one imagines it...
- October 13, 2021

Lightening up the weight of the law

One of the biggest challenges faced by the Victorian Law Reform Commission in updating its web presence was how to...
- September 13, 2021

Helping ensure a fair and just legal system – and making it more accessible, online

You may never have had cause to use the Victorian Law Reform Commission, but you have almost certainly benefited from...
- September 8, 2021

Sydney’s social storytellers showcase their beautiful visual content

The principals of The Social Dingo - an agency forged out of an alliance between a film company and a...
- August 17, 2021

What are the top three must-do marketing tactics for B2B companies?

Komosion has worked with Flight Centre for more than seven years and recently teamed up with its Corporate Traveller business...
- August 17, 2021

To centralise or decentralise… 5 things to consider when designing a content governance model

“The content itself should tell you a lot about whether it should be controlled centrally (centralised) or locally (decentralised),” Komosion...
- July 14, 2021

InterContinental Hayman Island Resort’s new website is a window to secluded luxury

The brief was to bring Hayman Island Resort’s digital presence and user journey in line with their world-class luxury guest...
- July 14, 2021

Why human intelligence and emotion remain important in a world of automation

An early attempt to automate a process at the Sydney 2000 Olympic Games provided an executive a life lesson in...
- June 24, 2021

How to run successful digital events

The co-founder of Netflix, Marc Randolph, Shark Tank entrepreneur and RedBalloon founder, Naomi Simpson, and fashion and entertainment icon, Dannii...
- June 24, 2021

Corporate Traveller and Komosion parter to bring SMEs free digital transformation advice

Flight Centre’s Corporate Traveller business and Komosion have partnered to help their small to medium enterprise (SME) assess and improve...
- May 27, 2021

Should we still use qualitative research in an age of big data?

In the year that marks the 80th anniversary of the invention of the focus group, and the establishment of the...
- May 14, 2021

Doing business and celebrating International Women’s Day at the beach

The Sydney Surf Pro is running at Sydney’s Manly Beach all this week and Komosion is involved in supporting Surfing...
- February 16, 2021

Is it time for counter-cyclical thinking? Business implications of the Coronavirus

Image above, the Komosion team, available online Is it time for countercyclical thinking as we grapple with the catastrophic implications of...
- February 16, 2021

Cautious Optimism – and What Really Matters

Almost 20 years ago, coming off a high after being involved in delivering the most successful Olympic Games ever, I was a...
- February 16, 2021

Have we been doing business the wrong way?

Komosion launches affordable web publishing platform and consulting packages   To all our friends and colleagues, I last wrote to you...
- February 16, 2021

Survival, then recovery: The crisis playbook…

Survival, then recovery: The crisis playbook …   Okay, six months in and what do we know?Firstly, a friend who...
- February 16, 2021

We’ve brought some serious brain power on board​…

Meet our new Advisory Board,established to guide Komosion  September 22, 2020 Two highly experienced management consultants have joined Komosion founder...
- February 16, 2021

Komosion Policy Support Update

Komosion Policy Support request pricing update September 22, 2020 In order to better manage support requests, Komosion has introduced some...
- February 16, 2021

Why you need the best possible e-commerce presence right now​…

How ecommerce just fast-forwarded five years Why you need the best possiblee-commerce presence right now​… October 1, 2020 Online Shopping...
- February 16, 2021

You can now invest in customer and digital experience improvements – at the Government’s expense

October 13, 2020 The 2020 COVID-19 record-busting Federal expenditure budget can help businesses fund customer and digital experience improvements in...
- February 16, 2021

Life begins again as we get back to business in Melbourne – at last!

Helen Baker, Advisory Board and Kate Fitzpatrick, GM By John O’Neill, Komosion Founder. The mood is celebratory. The announcement of...
- February 16, 2021

The Psychological Tricks of User Experience Design

By Rhett Simons – UX/UI Designer at Komosion So-called Human Centred Design – design that results in a seamless user...
- February 16, 2021

Not-for-Profit Passion drives digital innovation: Live Streamed Surfing and Platform as a Social Service

For more than a decade I’ve had the good fortune to spend some of my time working in the not-for-profit...
- February 16, 2021

2021: What comes after change?

Towards the end of 2020 and into 2021, we’ve been helping a few of our clients work through changes in...
- January 22, 2021

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Lisa Hickson

Strategy Director

Katherine Carmody

Lead Designer

Helen Baker

Advisory Board

Tuan Lam

Advisory Board

Rani Maiti

Finance Manager

John O’Neill

Principal & Founder

CONTACT INFO

Sydney, Brisbane, Melbourne
+61 (0)419 751 798
info@komosion.com

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