Who we are
How we work
Curiosity is all important
Better questions get better answers.
We learn together
We pair experienced consultants with emerging AI, data and engineering talent from our university partnerships, testing ideas on real client problems.
Progress not perfection
Deliver what’s fit for purpose, then make it better.
Global and local
One team across borders.
Independence
We recommend what serves you. We don’t resell AI licences.
The Komosion team
In this field there are no veterans. We back emerging talent alongside experienced advisers.
John O’Neill
Principal & Founder
Founded Komosion in 2009 and leads its strategy, client work and executive AI education, helping leaders work out where AI can make a real difference to their organisations. John was Managing Director of Tourism NSW (now Destination NSW) and a non-executive director of what is now Business Events Sydney, and held senior government roles, including at the Sydney 2000 Olympics and in NSW trade and investment. He began as a journalist with the Sydney Morning Herald, ABC and Network Ten, and chairs Destination North Coast NSW.
Lisa Hickson
Strategy Director
Leads strategy and customer experience work, including our student experience program with Australian universities, student journey mapping for a tertiary admissions centre, and the Sydney Opera House visitor experience strategy. Lisa began her career as a management consultant with Bain & Company in Hong Kong and Australia, holds an MBA from INSEAD, and has held senior marketing roles at Microsoft, REA Group and Virgin Money.
Truc Pham
Lead AI Engineer
Leads Komosion's AI engineering practice in Ho Chi Minh City, from our AI concierge and client engagement platform to the AI Education Lab with university students. A Hoa Sen University graduate, Truc joined us after a capstone project that used AI to sort and prioritise thousands of student feedback comments a month.
Danny Nguyen
Technical Director
Leads solution architecture, platforms and DevOps for our Ho Chi Minh City engineering team. Danny is Chief Information Officer at MMSoft, an Australian-owned software company in Ho Chi Minh City and Komosion's long-term engineering partner.
Nam Nguyen
Developer
Keeps our hosted client websites running, from support requests to AWS hosting, security certificates and updates. A Hoa Sen University software engineering graduate, Nam joined us through MMSoft as an intern in 2024 and has since built an AI chatbot prototype and set up analytics and AI search tracking for client sites.
Kim Nguyen
Client Support Co-ordinator
Keeps client support requests moving and our operations running smoothly, drawing on earlier roles in financial services and telecommunications in Vietnam. Kim is completing a Diploma of Marketing and Communication at Greenwich College on the Gold Coast.
Vy Huynh
UX/UI Designer
Designs interfaces for the AI era, including AI workflows that keep people in the loop. An RMIT Vietnam design graduate, Vy joined Komosion through our intern-to-work program, after earlier work on a clinical app for Vietnamese doctors and students.
Yethu Aung
AI Engineer Intern
Helps build the AI behind our document and knowledge tools, including Konverter's AI assistant, which answers questions only from the source document. Yethu led AI and machine learning engineering on the RMIT Vietnam capstone team that built Konverter with Komosion, placing third of 49 projects, and joined us through our intern-to-work program.
Linn Htin Nyo
AI Platform & Security Engineer Intern
Helps look after the security, hosting and back end of our platforms, from deployment and backups to access control and audit logging. Linn built Konverter's infrastructure and security as part of the RMIT Vietnam capstone team that placed third of 49 projects, and joined us through our intern-to-work program.
Zyle Estacion
AI Solutions Consultant Intern
Helps our clients turn what AI can do into practical solutions, drawing on a technical grounding and a double minor in entrepreneurship and cyber security. Zyle led the RMIT Vietnam capstone team's presentations of Konverter, which placed third of 49 projects, and designed how documents flow into the system.
Katherine Carmody
Designer (freelance)
Helps with design across our client websites and brand work as a freelance designer. Katherine was Komosion's lead designer in 2021–22 and brings more than 15 years designing for web, brand and print, including for Dreamworld and SkyPoint, MooGoo Skincare and Ignite Travel Group. She holds a Diploma of Commercial Arts (Graphic Design) and studied user interface design through RMIT Online.
Phuong Ho
Commercial Intelligence Analyst
Turns data and research into commercial insight for our clients and our own business, from market and industry analysis to financial modelling, costings and AI search visibility reporting. Phuong holds a Master of Financial Technologies from Swinburne University of Technology, where she received an academic excellence scholarship, and a Bachelor of Commerce in finance and economics from the University of Melbourne. She joined Komosion as an intern in 2025.
Advisory board
Experienced advisers who help shape how we think and work.
Tuan Lam
Advisory Board (Switzerland)
Advises on strategy, sustainability and innovation, drawing on more than 20 years with BCG, EY and cleantech startups. Tuan is Principal Consulting at the International Air Transport Association (IATA) in Geneva, working on aviation decarbonisation. As a Komosion principal in 2021–22, he helped develop the Green & Gold Runway Leverage Program, a proposal for Austrade to grow trade, investment, tourism and diplomatic outcomes from the decade of major sporting events leading to the Brisbane 2032 Olympic Games.
Ha Phuong Le
Advisory Board (Vietnam)
Advises on digital transformation, drawing on a decade building and redesigning Drupal and govCMS websites for Australian government agencies, including award-winning work for ACT Health. Ha Phuong is now Assistant to the Chairman at Duc Hieu JSC in Vietnam, where she works on smart factory development, and holds a Bachelor of Information Technology (Honours) from the Australian National University.
Helen Baker
Advisory Board (Melbourne)
Has been on Komosion's advisory board since 2020, drawing on more than 20 years in legal and professional services, including as a Lead Client Service Director at Deloitte and running her own legal recruitment firm for over a decade. Helen founded Xolvit, which connects companies with student innovation on real-world problems, and is Entrepreneur in Residence at the Wade Institute of Entrepreneurship at the University of Melbourne.