News
Most organisations pay for Copilot, ChatGPT, Claude or Gemini but can't show results. The gap isn't the technology. It's the work around it.
John O'Neill - October 7, 2026
Most organisations hold years of knowledge in PDFs, reports and web pages that AI can't read accurately. Here's what AI-ready information looks like, and where to start.
John O'Neill - October 7, 2026
Our RMIT Vietnam capstone team placed third out of more than 40 IT and Engineering projects for an AI pipeline that makes 25 years of law reform PDFs machine-readable and web-searchable.
John O'Neill - October 7, 2026
Most organisations have workflow debt and don't know it yet. The tools are working. The technology is genuinely capable. But...
John O'Neill - April 30, 2026
From the podcast archive
Customers Matter, 2016–2018
John: So today I’m in Melbourne and I’m joined by Paul Baron who is a Digital Advisor, Consultant and Strategist. Paul has considerable leadership experience in technology, digital marketing, social media and content areas, particularly in Government consumer marketing in…
John: Andre Kakos studied nutrition in Lebanon, became a science teacher, and then a journalist. Then he landed on his feet in Sydney when he was appointed an online producer just as the digital age was dawning. He’s been designing…
Would you like work from a tropical island, trading on your skills and doing the job you love? You’re not alone – only some people are doing it. Meet Diana, Frank and Daniel and welcome to their world – the…