Strategy & Consulting

We offer Board and C-Suite advice on the key issues including:

• Best-practice governance including on diversity, gender and equity issues;
• Benchmarking and diagnostics designed to evaluate and enhance organisational performance;
• Improvement and implementation plans

A strategic review, whether undertaken as part of an annual benchmark or for an ad hoc project, provides an organisation the opportunity to step back from day-to- day operations, assess the foundations on which a business is built and revamp or chart a new  forward roadmap.

Our strategic reviews offer clear, fact-based analysis based on a clear, well-thought out approach tailored to our client’s circumstances. We adopt a hypothesis-led approach to strategy formulation, include cost benefit analysis and always deliver practical implementation plans.

Make your content discoverable, readable and appropriate for the people your organisation serves. We combine user archetype and user persona research with content management best practice to get more eyes on your content more often.

We work across different content types, including:

• Consistent or static content
• Dynamic content
• Social
• Accessible content

What is your organisation’s purpose?  The best value propositions speak to emotion and your target audience’s self-perceptions. We take internal ideas, user experiences and preconceptions and test them with the real people you’re trying to attract.

Your organisation’s value proposition is the bedrock upon which branding, communications, marketing and design are built, and we’re here to help you get it right.

It’s a cliche and a truism: if you can’t measure it, you’ll struggle to manage it. The purpose of measurement is not just to measure, but to communicate, manage and improve business performance.

We help our clients align operational activities with strategic business priorities that include balanced scorecards, metrics and a closed-loop performance measurement processes.  We aim to link long-term strategic objectives to interrelated operational-level measures

Digital technologies are at the heart of most modern business solutions and require multidisciplinary analytical skills, including literacy in  business strategy; process and project management; and Information Technology.

We draw on cognitive science to understand how human beings process information and make decisions and this informs our approach. Our Business Analyst skills span process modelling, critical thinking, teamwork, presentation and writing.