John O'Neill, Author at Komosion

Time to act as we see how much AI is disrupting digital commerce

The New Year has kicked off with the release of research showing how significantly AI is disrupting the search traffic model on which Australia's digital commerce is based. Research from the Reuters Institute, released in…

What the people building AI are actually worried about

The founder and CEO of Anthropic, creator of Claude AI, has written a sobering essay that cuts through the hype and argues we should all understand the risks as well as the opportunities of AI…

Finding calm in the AI Storm as 2025 draws to a close

As foreshadowed in June, for the last six months Komosion has been "head down, bum up" rapidly building and applying our competency in AI to our own challenges and to those of key clients. We've…

Komosion looks to set up AI R&D lab with Vietnam’s Eastern International University

Komosion is exploring the establishment of an Artificial Intelligence R&D Laboratory with Vietnam's Eastern International University (EIU) following its participation in an Austrade "in-market" program in May. The proposed AI Lab would serve as a…

From Student to Developer: A Year of Growth at Komosion

Intern Roy Elbert has been on what he describes as a "transformative journey". This is his account of his one year as a Komosion Intern which came to an end this month. June 2025: Over…

Austrade supports Komosion’s efforts to bridge digital innovation between Australia & Vietnam

Komosion has been selected to join Austrade's Vietnam Smart Cities Landing Pad program to showcase our digital transformation expertise and help strengthen our presence in Southeast Asia. Our selection also reflects our growing capability to…

Komosion expands technical capacity with enhanced Vietnam service hub

We're excited to announce the expansion of our technical capacity through a Vietnam-based service hub, led by our Technical Lead, Danny. A new partnership The arrangement formalises a working relationship between Komosion and Ho Chi…

Transforming visitor servicing: a vision for a unified, omnichannel Approach

At a recent Visitor Servicing Summit in Ballarat, John O'Neill, Founder and Principal of Komosion, shared insights and a bold vision for the future of visitor servicing in Victoria. The presentation emphasised the urgent need…

“Less Hassle, More Hustle” promised to clients via new Marketing Operations Service

Following the recent appointment of Sue Johnson as General Manager, Komosion is evolving its offering to include a Marketing Operations service. Komosion's Marketing Operations offering can work alongside an existing marketing team or take on…

Komosion welcomes Sue Johnson as new General Manager

Komosion, the highly respected Australian consultancy known for its expertise in customer-centric strategy and digital innovation, is pleased to announce the appointment of Sue Johnson as General Manager. Ms Johnson (pictured) brings a wealth of…

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Time to act as we see how much AI is disrupting digital commerce

What the people building AI are actually worried about

Finding calm in the AI Storm as 2025 draws to a close

Komosion looks to set up AI R&D lab with Vietnam’s Eastern International University

From Student to Developer: A Year of Growth at Komosion

Austrade supports Komosion’s efforts to bridge digital innovation between Australia & Vietnam

Komosion expands technical capacity with enhanced Vietnam service hub

Transforming visitor servicing: a vision for a unified, omnichannel Approach

“Less Hassle, More Hustle” promised to clients via new Marketing Operations Service

Komosion welcomes Sue Johnson as new General Manager

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Ha Phuong Le

Annie Nguyen

Nam Nguyen

Truc Pham

Lisa Hickson

Danny Nguyen

Katherine Carmody

Helen Baker

Tuan Lam

Kim Nguyen

John O’Neill