How do you confront and overcome your deepest fear?
For Mark Visser, his greatest fear was water after a near-drowning experience on his family property as a toddler when he fell into a cattle drinking trough.
On Friday night in Tweeds Heads, on the NSW-Queensland boarder, he told an audience of […]
Five-time Colombian National Surf Champion Sergio Navarro – who now lives on the Gold Coast – is part of the team now offering Leadership Training and Experiences to Komosion’s clients.
“I have a talk called Inspiring Stories in which I share the stories of Latin American surfers that came from poverty […]
SYDNEY, June 14, 2019: Komosion’s clients will have immediate access to a network of hundreds of consultants via a strategic alliance signed yesterday with Melbourne-based Human Centred Design-led Strategy Agency W3.Digital.
“There’s massive and rapidly growing demand,” said Komosion’s Executive Chairman, John O’Neill. “The global market intelligence […]
Leading to the Extraordinary … Photo courtesy William Nichols, Aquity Photography.
This weekend, as we prepare to say thanks to the mothers of Australia for their […]
This week in Manly, John O’Neill, Komosion’s Executive Chairman and Chairman of Surfing NSW, told an audience of business leaders surfing’s entry into the Olympic Games coupled with the “amazing innovation” of Kelly Slater’s Surf Ranch herald a new era for the surf economy.
Speaking at the Vissla Sydney Surf Pro Business […]
This week John O’Neill, Komosion’s Executive Chairman and Chairman of Surfing NSW, is at the Vissla Sydney Surf Pro at Manly.
Competing surfers have paid their respects to the victims of the Christchurch terror attack and shown support for the people of New Zealand with an emotional paddle-out and message of ‘Kia […]
John O’Neill, Komosion and Elissa Newell, Plato Project Komosion launched today a new partnership with Plato Project to deliver customer experience design education.
Courses will be offered in Melbourne and Sydney, building capability among individuals and within organisations to innovate the customer experience and drive adoption of customer-centric culture.
Plato Project Chief […]
MuleSoft’s ‘Consumer Connectivity Insights 2018’ report found that 81 per cent of Australian consumers believe that organisations in at least one of the four sectors surveyed provide a disconnected experience.
The surveyed sectors included banking, insurance, retail and government, with responses from more than 8000 consumers, and looked specifically at whether […]
What is Customer Experience?
Customer experience has a greater scope, and includes the customer’s engagement with all channels of the brand. This
umbrella concept covers:
Customer service, brand reputation, advertising, sales process, pricing fairness, and product delivery.
What is User Experience?
User experience is the customer’s experience with […]
Last week Instagram launched a game-changing feature that allows users to share longer form vertical videos. Ultimately competing with web giant YouTube, Instagram TV (IGTV) will exist as a stand-alone app as well as through the regular Instagram app.)
Videos will be shown vertically, and can go for up to […]