Komosion focuses on understanding and enhancing your customer’s experience, using digital tools and traditional touchpoints.
Komosion focuses on understanding and enhancing your customer’s experience, using digital tools and traditional touchpoints.
We offer strategic consulting services delivered by a team that combines years of consulting and C-suite experience.
Our approach extends from strategy through to functional execution and related support services.
Our Customer Experience Design process includes mapping and analysis of customer journeys, touch points and business service blueprints.
By understanding customer needs, triggers and emotions, we are able to help our clients prioritise, innovate and achieve competitive advantage.
We create customer engagement via digital channels, technologies and tools.
Our expertise spans the full marketing technology stack and array of digital channels.
We are agnostic and evaluate, scope and build using technologies best suited to customer needs.
Our Core Team
Komosion’s consulting team is multi-disciplinary, with expertise spanning management consulting, business analysis, research, analytics and customer and user experience design.
Our solution delivery team combines brand and creative design with expertise in social, content and digital production across multiple platforms and devices.
We promise evolved thinking matched with expert solution delivery to achieve long-term customer engagement and satisfaction.
Our Core Team
Komosion’s consulting team is multi-disciplinary, with expertise spanning management consulting, business analysis, research, analytics and customer and user experience design.
Our solution delivery team combines brand and creative design with expertise in social, content and digital production across multiple platforms and devices.
We promise evolved thinking matched with expert solution delivery to achieve long-term customer engagement and satisfaction.
Client Testimonials
We take the Flight Centre customer experience journey
Tabcorp rethinks in-venue design & in-venue experience
NRMA puts their Members back in the drivers’ seat
What’s all the Komosion?
A successful Surf Summit, WordPress Insights and Leadership Tools.
Parliamentary Friends of Surfing Host ‘Surf Summit’ bringing business, community and surfing together. Komosion Managing director and Chairman of Surfing NSW, John [...]
New consulting alliance to help organisations with cultural transformation in the post “Me Too” era
As part of its strategy to offer a wider range of Consulting Services to its clients, Komosion today announced an alliance with Catharine [...]
14 Mondays to Christmas……
Earlier this year Komosion and W3.Digital announced a strategic alliance to deliver the best in Customer Experience Design, Business Transformation, Corporate Strategy & Business Analysis, [...]
