Komosion focuses on understanding and enhancing your customer’s experience, using digital tools and traditional touchpoints.
Komosion focuses on understanding and enhancing your customer’s experience, using digital tools and traditional touchpoints.
We offer strategic consulting services delivered by a team that combines years of consulting and C-suite experience.
Our approach extends from strategy through to functional execution and related support services.
Our Customer Experience Design process includes mapping and analysis of customer journeys, touch points and business service blueprints.
By understanding customer needs, triggers and emotions, we are able to help our clients prioritise, innovate and achieve competitive advantage.
We create customer engagement via digital channels, technologies and tools.
Our expertise spans the full marketing technology stack and array of digital channels.
We are agnostic and evaluate, scope and build using technologies best suited to customer needs.
Our Core Team
Komosion’s consulting team is multi-disciplinary, with expertise spanning management consulting, business analysis, research, analytics and customer and user experience design.
Our solution delivery team combines brand and creative design with expertise in social, content and digital production across multiple platforms and devices.
We promise evolved thinking matched with expert solution delivery to achieve long-term customer engagement and satisfaction.
Our Core Team
Komosion’s consulting team is multi-disciplinary, with expertise spanning management consulting, business analysis, research, analytics and customer and user experience design.
Our solution delivery team combines brand and creative design with expertise in social, content and digital production across multiple platforms and devices.
We promise evolved thinking matched with expert solution delivery to achieve long-term customer engagement and satisfaction.
Client Testimonials
We take the Flight Centre customer experience journey
Tabcorp rethinks in-venue design & in-venue experience
NRMA puts their Members back in the drivers’ seat
What’s all the Komosion?
Komosion adds hundreds of consultants via alliance to help organisations transform
SYDNEY, June 14, 2019: Komosion's clients will have immediate access to a network of hundreds of consultants via a strategic alliance signed yesterday with Melbourne-based Human Centred Design-led Strategy [...]
Mother’s Day and the role of Gratitude, Diversity and Inspiration in Leadership
Leading to the Extraordinary ... Photo courtesy William Nichols, Aquity Photography. This weekend, as we prepare to say thanks to the mothers of Australia for [...]
Surf economy offers a competitive advantage for Sydney and Australia
This week in Manly, John O'Neill, Komosion's Executive Chairman and Chairman of Surfing NSW, told an audience of business leaders surfing’s entry into the [...]
