The Australian Centre for Marine Science is one of the premier marine science research institutions in the world, and engaged Komosion to ensure its web presence and user understanding matched the standard of its research.
User research and experience design
Delivery and change management
It was palpable. After the workshop, there was empathy - people understood that creating a website is actually quite hard, everyone thinks differently.
Senior Communications Officer
We used a qualitative approach to isolate three major user archetypes that AIMS’ website served. From this qualitative work, we were able to bring key AIMS stakeholders on the journey to redesign with us, smoothing the path to change.
The main methods used incuded:
Virtual card sorting
Dendrogram analysis to demonstrate conceptual groupings
The AIMS project took place during the COVID-19 pandemic, and was run 1o0% remotely. Using SAAS tools and Zoom, we produced:
Three market-validated user archetypes to guide website and content design
Training session on writing for the web to help skill up internal content staff
A new Information Architecture validated with all three archetypes as well as internal stakeholders
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Advisory Board Member
Advisory Board Member
Senior Customer & Digital Experience Consultant
Financial Accounting Manager
UX/UI Lead and Client Relations Manager
As Komosion’s lead UX designer, Joe creates clean and modern designs which build from a thorough research process and speak directly to the user’s needs.
He has 15 years’ experience as a creative professional in the fields of UX Design, architecture and photography and previously worked as a UX Designer for Givvable and an Architect for Peter Jay Associates and Custance Associates. He is also a part time wedding photographer.
Joe holds a Bachelor of Architecture, from the University of Sheffield and is a graduate of the UX Immersive Program, General Assembly, in Sydney.
General Manager and Principal Consultant
Kate is an outstanding digital strategist with global expertise in digital publishing, having run research, product management and marketing functions across digital and print for one of the world’s biggest educational publishers, Pearson PLC, at its London headquarters.
Kate is highly proficient in user research and ecommerce systems, product management, pricing and distribution across B2B and B2C channels and digital communications. She has overseen change management programs within multi-departmental matrix organisations as well as startups.
Kate holds a BA/BComm from the University of Melbourne and a MA in Electronic Comms and Publishing from University College London.
Principal & Senior Strategy Consultant
John O’Neill founded Komosion in 2009 and has worked in small businesses for over 10 years. He is a former MD of Destination NSW, is a Chairman and Non Executive Director and Advisor on Digital Transformation to the National Museum of Australia. He was the Communications Manager for the $640 million Ticket Marketing Program for the Sydney 2000 Olympic Games.
John holds a Masters in Management from ANU. John has led and managed change through highly complex government, corporate and not-for-profit environments.