Podcast archive

John: So today I’m in Melbourne and I’m joined by Paul Baron who is a Digital Advisor, Consultant and Strategist. Paul has considerable leadership experience in technology, digital marketing, social media and content areas, particularly in Government consumer marketing in…

John: Andre Kakos studied nutrition in Lebanon, became a science teacher, and then a journalist. Then he landed on his feet in Sydney when he was appointed an online producer just as the digital age was dawning. He’s been designing…

Would you like work from a tropical island, trading on your skills and doing the job you love? You’re not alone – only some people are doing it. Meet Diana, Frank and Daniel and welcome to their world – the…

Imagine never applying for a job again. Instead, you’ll join a talent community where you’ll be deeply understood not just for the skills you possess but the values you hold. And once there, you’ll be matched with the perfect opportunity…

Omar de Silva first ventured into the business world by selling exotic lollies at school. Now, he has invented a new business school for entrepreneurs in the digital economy, which is turning the philosophy of learning upside down. He discusses…

In the backstreets of Cronulla local kids are discovering something they’d never expect: “Murphy”, a robot, making surfboards. When Murphy joined the Force 9 Surfboards team, the nature of Sam Tehan’s job was turned on its head. And while some…

Sally Mac, a digital native and founder of The Mermaid Society, explains why you have to be a triathlete in online media and content in today’s digital landscape. With a background in journalism, Sally’s career has seen her create content…

Joanne Stone, Director of Customer Experience at recruitment firm Hudson Asia Pacific, explains how marketing as a profession has become less about campaigns and more about engaging touch points along a customer journey. John: Today I’m in Circular Quay in…

Harriet Wakelam, Director of Human Centred Design at IAG, grew up in a prototyping household. Her industrial designer father would line up eight kettles on the kitchen bench and ask her to choose one kettle to make a cup of…

Ilya Frolov, General Manager of Infinite Rewards, Investor and Advisor of Oxygen Ventures and Director of Studiomint, understands exactly how companies can leverage data to better understand their customer’s consumer behaviors. Learn how Ilya’s reward program and platform company provides…

Luke Madden is the CEO of Surfing NSW at just 27 years of age. His aim? To better the sport of surfing by simplifying event systems and promoting the healthy surf lifestyle. In this age of digital disruption, Luke is…

Komosion affiliate Anna Jones began her career in the United States working with established brands like General Motors and Hasbro for the William Morris Agency. Upon arriving in Australia, she joined Red Rooster to run its marketing function and ultimately…

Julian Clark was determined to do anything other than work in his family’s luxury hotel business, the Lancemore Group. Now he runs it. He says the leisure customers in his boutique properties are looking for more than a recharge. His…

Free beer and cider on tap. Weekly breakfasts, massages, business presentations, networking and sport events. It’s like working in a groovy hotel … and pets and babies are welcome. WeWork is an organisation delivering shared working spaces to 90,000 people…

In early 2017 Morphic Asset Management co-founder and stock picker, Jack Lowenstein, announced the creation of an Ethical Investment Fund that won’t invest in mining, alcohol, tobacco, factory farming, old growth forest logging or armaments. Since then, his 16 and…

Harry Hodge made surf movies so he could travel the world, washed up in France where he built Quiksilver into a $500 million European Brand. Now he’s on the board of industry disruptor SurfStitch. His story epitomises the evolution of…

Komosion continues its work with the University sector and is delighted to have interviewed Professor Anne Cummins, Deputy Vice Chancellor, Australian Catholic University, who is reshaping Teaching and Learning in response to the voice of the student. Among many startling…

John: I’m here this afternoon with Keith Stanley, Keith is one of Australia’s preeminent and most charismatic of marketers. He trained at Harrods in London, was Ikea’s first national marketing manager in Australia, ran global marketing for Flight Centre and…

John: So I’m super delighted to be in Sydney this afternoon with Deborra-lee Furness, the internationally acclaimed actress and passionate supporter of children and defender of their human rights across the globe. Deb and her actor husband, Hugh Jackman, have…

John: I’m sitting here in the Victoria University city campus in Melbourne with Teresa Tjia. Teresa’s the Academic Registrar and Executive Director of Student Services at the university. Really universities are going through a period of profound change and there’s…

John: So good afternoon, I’m here with Judy Bailey who’s the Executive Manager Retail Services of the monopoly provider of water and sewerage services on the Sunshine Coast and it might seem remarkable to be having a conversation about customers…

John: Alright well Mel we’re under way. Welcome to Customers Matter. Can you tell me first of all a bit about your job here, your title, your role and where it begins and ends? Melanie: Okay so I’ve got two…

John O’Neill: So today we’re at Melbourne’s Victoria University and it’s an institution which is undergoing a fairly remarkable transformation, and much of that is being driven by Naomi Dempsey who is focussed on reimagining the student experience. Naomi’s now…