Who we are

Komosion is a boutique consultancy that helps organisations use AI, data, and customer insight to improve performance and build lasting advantage.

We combine management consulting disciplines with technical execution — connecting systems, automating workflows, and enabling AI-powered experiences. We specialise in sectors that make a positive difference. We help:

  • Hospitality, tourism, retail and sport
  • Higher education and VET;
  • Government, financial and professional services

We maintain an affiliate network of expert consultants and agency partners to help our clients solve the experience design problems they’ve been struggling with to grow, operate better and become more desirable places to work.

How we work

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Curiosity is all important

AI means there’s almost nothing we can’t find out. Our limit isn’t access to knowledge — it’s asking better questions.

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We learn together

Capability builds through real client work, not theory. University partnerships let us share experience and bring in fresh thinking.

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Progress not perfection

Deliver fit-for-purpose solutions efficiently, then make them better.

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Global and local

We appreciate expertise but celebrate attitude and aptitude. One team working across borders.

The Komosion team

John O’Neill
Principal & Founder
Kim Nguyen
Client Support Co-ordinator
Katherine Carmody
Lead Designer
Lisa Hickson
Strategy Director
Truc Pham
AI Engineer
Annie Nguyen
Data Scientist / Business Analyst
Tuan Lam
Advisory Board (Switzerland)
Danny Nguyen
Technical Director
Nam Nguyen
Lead Developer
Ha Phuong Le
Advisory Board (Vietnam)
Helen Baker
Advisory Board (Melbourne)

Customers love what we do.

Read more success stories

Chris Porter

Komosion's AI Masterclass and workshop at our annual Tourism Summit were standout sessions. I'd highly recommend the Komosion team to any organisation looking to build capability...

Chief Operating Officer, Victorian Tourism Industry Council

Teresa Tjia

Komosion helped us identify areas where our new technology could deliver increasingly tailored support to tens of thousands of Victorians who access tertiary study via...

Chief Executive Officer, VTAC

Karen Hanigan

It's so easy to work with the Komosion team. Thanks for taking a proactive approach to managing our website and delivering an easy to use...

MinterEllison Knowledge Lead

Some of our clients