This week John O’Neill, Komosion’s Executive Chairman and Chairman of Surfing NSW, is at the Vissla Sydney Surf Pro at Manly.
Competing surfers have paid their respects to the victims of the Christchurch terror attack and shown support for the people of New Zealand with an emotional paddle-out and message of ‘Kia […]
This week in Manly, John O’Neill, Komosion’s Executive Chairman and Chairman of Surfing NSW, told an audience of business leaders surfing’s entry into the Olympic Games coupled with the “amazing innovation” of Kelly Slater’s Surf Ranch herald a new era for the surf economy.
Speaking at the Vissla Sydney Surf Pro Business […]
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This week in Manly, John O’Neill, Komosion’s Executive Chairman and Chairman of Surfing NSW, told an audience of business leaders surfing’s entry into the Olympic Games coupled with the “amazing innovation” of Kelly Slater’s Surf Ranch herald a new era for the surf economy.
Speaking at the Vissla Sydney Surf Pro Business […]
This week John O’Neill, Komosion’s Executive Chairman and Chairman of Surfing NSW, is at the Vissla Sydney Surf Pro at Manly.
Competing surfers have paid their respects to the victims of the Christchurch terror attack and shown support for the people of New Zealand with an emotional paddle-out and message of ‘Kia […]
John O’Neill, Komosion and Elissa Newell, Plato Project Komosion launched today a new partnership with Plato Project to deliver customer experience design education.
Courses will be offered in Melbourne and Sydney, building capability among individuals and within organisations to innovate the customer experience and drive adoption of customer-centric culture.
Plato Project Chief […]
To listen to the podcast on iTunes click here To listen to the podcast on Android device click here Would you like work from a tropical island, trading on your skills and doing the job you love? You’re not alone – only some people are doing it. Meet Diana, Frank […]
MuleSoft’s ‘Consumer Connectivity Insights 2018’ report found that 81 per cent of Australian consumers believe that organisations in at least one of the four sectors surveyed provide a disconnected experience.
The surveyed sectors included banking, insurance, retail and government, with responses from more than 8000 consumers, and looked specifically at whether […]
What is Customer Experience?
Customer experience has a greater scope, and includes the customer’s engagement with all channels of the brand. This
umbrella concept covers:
Customer service, brand reputation, advertising, sales process, pricing fairness, and product delivery.
What is User Experience?
User experience is the customer’s experience with […]
To listen to the podcast on iTunes click here To listen to the podcast on Android device click here
Welcome to the first edition of Customers Matter, a monthly podcast for executives of organisations of all shapes and sizes grappling with three big questions:
1. How can I better know and […]